Adobe Platinum Club

Travel

Booking Travel
As a part of your reward you will receive round-trip coach airfare for you and your guest, along with four nights' hotel accommodations at the Four Seasons Astir Palace, May 8-12, 2023.

All participants attending are required to register for hotel and air travel via the registration website.

Once you have completed your registration, the Platinum Club Travel Team will reach out to you to confirm your travel plans within 5 business days with your proposed itinerary. If the plans meet your approval, you must provide written approval (via email) to the Travel Team within 24 hours. If you wish to upgrade to business or first class, we will do our best to accommodate your request. Additional fees apply at $100.00 per person, plus the cost of the upgrade, for deviations. After completing the registration process, a member of the Travel Team will reach out to confirm your plans.

Pre and Post Extensions at The Four Seasons Astir Palace
Currently there is no availability at the Four Seasons Astir Palace for pre or post extensions. If you are interested in extending your trip, there are several hotels in the area worth considering and checking availability for.

Hotel Recommendations:

Please note that all costs related to pre and post extensions are at your own expense.

If you are traveling outside of the program dates and would like transportation to the Four Seasons Astir Palace on program arrival day, arrangements can be made with the Travel Team when you complete registration.

Travel Cancellations
If you have a change of plans and can no longer attend Platinum Club, please contact the Adobe Travel Team as soon as possible to assist you.

Passport and Visa Information
A valid passport is required for travel into, and out of, Greece. Your passport MUST be valid for six (6) months past your scheduled date of departure from Greece. The name on your passport MUST exactly match your airline tickets or you may be denied boarding, asked to pay a fee, or asked to purchase a new ticket by your carrier. A valid passport and/or an EU resident card is required at hotel check-in.

A visa may be required for your travel. Please contact your local embassy or consulate for the most up-to-date information. Be sure to check not only your destination but also your connecting cities/countries for transit-visa requirements. Note that all non-U.S. and Canadian passport holders must hold either a valid visa or an ESTA (for Visa Waiver Program) to transit through the United States. All non-U.S. citizens planning to travel or transit through the United States should visit travel.state.gov for additional information.

Airport Check-In
With increased security measures at airports, it is recommended that you check in at least three hours prior to your international departure and two hours prior to your domestic departure. You must present your government-issued passport upon check-in.

Personal Identification
It is highly recommended that you carry a photo ID with you at all times. This may be a passport, driver’s license, or national identity card.

Luggage Allowance
Luggage restrictions vary depending on the carrier. Please consult the airline for specific luggage restrictions and applicable fees.

Carry-On Luggage
You are generally allowed one carry-on piece plus one personal item per person. Strict security measures have placed restrictions on liquids in carry-on luggage. All liquid items must be less than 3.4 ounces and must be placed into a single quart-sized Ziploc bag for screening at the security checkpoint. Please be sure to check guidelines and policies prior to your trip as they may vary from country to country.

We recommend that you place the following items in your carry-on luggage rather than in your checked luggage:

  • Airline Itinerary
  • Passport and Visa (if needed)
  • Other form(s) of Government-Issued Identification
  • Cash
  • Sweater/Jacket
  • Prescription Medicine
  • A Change of Clothing (in case your luggage arrival is delayed)
  • Other Valuables and Fragile Items

Credit Cards
Major credit and debit cards are accepted at most hotels, shops, and restaurants in Athens. Visa and MasterCard are more widely accepted than Discover and American Express.

Telephone Calls
Please check with your phone carrier regarding long-distance phone and internet service charges. Roaming charges will apply to many plans, so please be mindful of this. International roaming costs or additional fees incurred for personal calls will be considered a personal expense. Internet service is available at the resort, and it is recommended to use an internet-based calling service while in Greece.

Program Rules

  • Only the Platinum Club qualifier and one adult guest, over the age of 21 years, are permitted to attend the award trip. Other guests/relatives, including anyone under the age of 21 are not permitted. A qualifier may not bring another Adobe employee as a guest, unless such employee is the spouse, significant other, or immediate family member of the qualifier.
  • No cash reimbursements or compensation of any kind will be made for any Platinum Club qualifier or prospective guest who is unable to or does not attend the award trip for any reason whatsoever.
  • The Platinum Club award winner must be an employee in good standing with Adobe at the time of the trip. Employees on a written corrective action plan will not be eligible to participate.
  • The taxable value of the Platinum Club award trip for the qualifier and guest will be added to the earnings of the qualifier and appropriate deductions will be made in the year in which the trip is taken (where applicable based on local tax jurisdiction).
  • Notwithstanding all other performance criteria, the final eligibility and selection of all Platinum Club winners will be subject to the approval of the SVP, Enterprise Sales, Digital Experience.
  • Upon being declared a Platinum Club qualifier, the qualifier must nominate their adult guest as part of the registration process. Although any change to the originally nominated guest will be accommodated if possible, any additional charges incurred (e.g., contractual, ticketing, fare structure, etc.) will be the sole responsibility of the qualifier, payable in advance.
  • Should the Platinum Club winner not be sharing a room with their adult guest, the additional room (subject to availability) will be chargeable to the winner in advance.
  • Medical/accident coverage for each Platinum Club qualifier (and for any guest who is already a participant in an Adobe health insurance plan) will be provided under the terms and conditions of the applicable insurance plan. Coverage for legal services, emergency transportation, lost luggage (limited) and language translation may be available at the qualifier’s expense.
    a. Note regarding guests—if a guest is not a participant in an Adobe health insurance plan, the guest is solely responsible for his/her own medical, accident, and all other insurance coverage while a part of the Platinum Club award trip. Adobe does not assume any liability for guests except as described above for those participating in an Adobe insurance policy.
  • The Platinum Club guidelines are subject to change throughout the year. Revisions will be in writing and will be approved by the SVP, Enterprise Sales, Digital Experience. The Platinum Club may be cancelled, revised, and/or postponed at any time and for any reason. Participation in Platinum Club is dependent on meeting the eligibility criteria.

Personal Expenses / Expense Policy
During the registration process, you will be asked to provide your credit card number for personal expenses that you may incur during the program. Expenses such as laundry, telephone, gift shop, bar charges (including the in-room mini bar, lounges, and restaurants), and any meals or snacks taken apart from the sponsored functions will be at your own expense.

Expenses incurred above and beyond the Adobe Club program inclusions (i.e. additional excursions, lunch while sightseeing) are the participant’s responsibility and not eligible for expense reimbursement. Travel incidentals (i.e. airport parking, mileage, etc.) incurred at Platinum Club are subject to reimbursement according to the attendee’s manager and should be in accordance with the Adobe Global Travel & Expense Reimbursement Policy. The Platinum program/cost center is not responsible for other travel incidentals.

Personal air extensions or purchased buy-in activities will be billed from the agency Enterprise Events Group, Inc. on your credit card statement.